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  <created-at type="datetime">2009-05-07T22:34:40-05:00</created-at>
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  <description>New York Data Breach Notification : Backup tapes stolen from Nevada facility conatining customer information, including names, address, drivers license and financial account numbers.  217 NY residents notified.</description>
  <filename>Pulte-Homes-OTHER.pdf</filename>
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NEW YORK STATE SECURITY BREACH REPORTING FORM
Pursuant to the Infomation Security Breach and Notification Act
(General Business `Law Q899-aa; Siate Te chuology Law &#167;208}
Name of Entity: Pulte Homes
5m,&#8364;yAg,5;&#183;m; 8345 W . Sunset: Road
cggy; Las Vegas gms; NV zip gmc, 8 9113 ~2992
Secmr (yum select one): { {Local Government [ ]State Government { }Federa1 Government
{ } Not-fcxepxofit [X]C&#164;mmerciaI [ Educational
Type uf Business (please select one): [ ]Bi0tech/`Pharm [ &#167;Ed&#164;cexbi0rx [ ]Fi;ne&#164;ci&#164;l Services
[ }I-Iealrh Care [ Rnsuramce [ lliietailjirxternet &#167; ]Te1scom. [ ]Txanspomtion
{X]Othc1&#183; Home Builder
Persons Affected: Tote}: 1 7 , 6 0 1 Dates; Breach Occuued; Ncverrrber 13 ,__ 2 G 0 B
NY yggidenis; 2l7 Breach Discovered; November 13 : 2 0 OB
Consumer Notification: DQCBVWET 19 i 2 O0 B
Reason for deiay, if any, in sending nmioez I&#164;Y&#183;&amp;I`U&#8364;?~3&#183; iY1V&amp;3T1i&#167;&amp;T2iG1&#8217;1 , I&#8364;pOIti&#165;L&#164; *;:3
law enforcement . and ::e&#8212;compi3.atior1 of data .
Description ofBreach(p1esse&#164;eiecrAL1 was eppiyy { Iliedong incident; [ iinacivextem disclosure;
[x}$t&#164;12:n computer, CD, tape, etc; {K ]L&#164;st computer, {ID, tape, etc; { Hnsidex wrongdoing;
[ } cthez (specify); [Attach additional demiptieu if necessary}
Infoxmation Acquired (please sem .;:3 that apply? [X)N&#164;m@; [K}'55N; {K }D&#165;i\'&#8364;&#165;'S H&#164;&#8364;&#164;$&#8364;* M-;
{X)Aoc&#164;um number; { }Credit or Debit card number; {K}Othe:r (specify);  
Manner of Notification he Affected Persons  : [XlWritte11; { Electronic (email);
[ ]&#8216;I&#8217;e1eph&#164;ne; { }Su&#8217;bstitute noxice (provide justification). List dates of any prex&#164;i0us(v&#183;&#162;iil1iri 12 months)
breach nodfications:  
Credit Mouitusiug or Other Service Offered: [X} Yes; [ } No; Duration:  
Service: Tf$&#183;Rl&#8364; P&#183;&lt;$V&amp;1'&#164;?J&#164;&#167;&#8364; Pf&#8364;mi&#164;m Provider: EXQ&#8364;&#167;i&#167;I'1[QQH&#167;}&#233;m&#167;f&#167;&quot;HfD . ggm
subsumed sy; William T. Yoon rms; Acuczmeg at low
Fam Meme (ifoiher xhernentuy): F&#164;1&#162;x S= Lswdnsr LLP
Telephone: 619 &#183; 6 85 &#8212; 6493 emu; _&#8216;;fY&#164;&#176;&#164;@f&#164;l&#164;Y - wm _
pmg; December .1.6 , 2008
Rev. imo/G?

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    Pulte elem es Les Vegas oiuqierorr
  ...:&#164;=&#183;&#8216;   A 3345 We $i3`i'lS&#8364;&#163; HMG
```` &#165;&#165;&quot;&#8216; &#183; &#8217;?&#8217;*&quot;&quot;&#8217;?*&#8217;i&#8217;&#183;~i Les Vegas, NV 3&#167;i`l3&#183;-2992
Preilx Firstname Lastname
address
city state zip
Dear, Preiix Lastname
Al Pulte Homes. we take pride in ereating a positive and safe environment for all of our customers. To that
end, we are proactively acting to inform you of a recent incidenr, and address any potential concerns you
may have.
On Thursday, November i3, 2008. a box containing computer backup tapes was stolen from our Nevada
facility. These backup tapes contained data stored from our computer system. including customer names,
addresses, driver'; license numbers, and financial account numbers. At this time, it is not known whether
the box was stolen with knowledge of its contents, or the intent, know-how and ability to extract and
exploit the information stored in these backup tapes. &#8216; _ _
Upon discovery of this incident, Pulte promptly notified law enforcement, and we have been in close contact
and cooperation ever since. To this date, Pulte has received no indication whatsoever that the data has
been used for fraud or identity theft purposes. Nonetheless. as a precautionary measure, we have taken
immediate action to investigate possibly affected customers, and are notifying you of this incident su
that you can take steps to help protect yourself from the possibility of identity there You should consider &#8216;
immediately contacting your credit card or unancial account issuer and close your account. inform there
that your account may have been compromised. if you wish to open a new account, ask the account issuer
to give you a PIN or password. This will help control access to the account.
As pan of Pulte's commitment to protecting our customers information, we are providing you with a
compiimenrary one year membership in Experians Triple Adrantagew Premium credit monitoring product
at no cost to you. Triple Advantage Premium will monitor your credit reports at the three national credit
reporting companies: Experian, Equiraf and TransUnlon&#8216;and notify you or key changes. Triple Advantage
Premium is a powerful tool that will help you ideotiw outentially fraudulent use of your information, Your
Triple Advantage Premium membership is completely free and will not hurt your credit score,
Your complimentary 'i2&#8212;month Triple Advantagem Premium membership includes:
&#8226; Triple Advantage Premium monitors your credit reports every day so you dont have to;
&#8226; Email alerts when key changes are detected so you can act quickly;
&#8226; A free three bureau credit report and score: and
&#8226; if you become a victim of fraud or identity their, Experian&#8216;s Fraud Resolution Team will assist
you with the recovery process, every step ofthe way.

BEC, l&#8364;&gt;,2QG3 l2;El}?ll&#8217;l {SLE? &amp; i.&#167;Rl}&#167;El&#8212;&#8217;L LL? llG, EEN P. 4/&#167;
You have until March 31, 2009 to activate this membership, which will then continue for 12 full months.
We encourage you to activate your credit monitoring membership as snon as possible.
The web site to enroll in Triple Advantage Premium and your individual activation code are beth listed
below. To sign up, please visit the web site and enter your individual activation code. Please keep in mind
` that once activated, the code cann-ol: be re&#8212;&#183;used for another enrollment. The web site will guide you
through the process of enrolling in Triple Advantage Premium.
Triple Advantage Premium Web Site: httpAHPSrin&amp;r.C&#164;nsum&#8364;rinf0.C0m/nvpuItc
Y&#164;wA&#164;riv&#164;ri&#164;&#164; Cvdcr [insert Activation Code] &#8216;
lf you wish to enroll over the phone for deliver; of your membership via US mall, please call
8%-252-0121. Again, your Triple Advantage Premium membership is completely free and will not hurt
your credit score.
When you receive your credit reports, please review them carefully. Lock for accounts you did not open, and
inquiries from Creditors that you did not initiate as well as for personal information {ag., hom: address and
Social Security number) that ls not accurate. lf you Gnd suspicious actlvlty on your credit reports, contact
your local pnlice department or sherifl&#8221;s chica. and file ae report of identity theft. Keep copies uf such repm
for your records, as you may need to give them to creditors should you have to clear your records. Pulte has
been fully cocpcratlng with the Las Vegas Mclzmpclitan Police Departmemfs investigation cf this incident.
&#8216; The assigncde case number is LLVOB1'|T/001294, andthe department can be contacted at 702-628-3573
should you wish to do so. Even if you dc: not find any signs of identity theft on your credit reports, it is
recommended that you check your credit reports every three months for the next year;
To further protect yourself, you may consider placing a fraud alert on your credit HI:. A fraud alert lets
creditors know to contact You before opening new accounts. Placing a call to any ofthe three credit
reporting companies at the numbers below will allow you T0 automatically place fraud alerts with all three
companies.
{ 1 1 E uifax&#176; _     Expcriavf   yyii _ V V Tra suniun  _
V    ( OO) 5 35   [ 88) 397-3742 (BOO} G80~7289
lfvou have any questions, please call a special number we have designated for questions at B66&#8212;283~9322.
For more general information on identity theft, you may visit the Federal Trade Ccmmissimfs identity theft
website 81 .41   gw  i s,   i   &#8226;   1? sini&#8212; V 
Pulte will ccmtlnue to work closely with law enforcement and notify you if additional information becomes
available. Wcapulcgize furthe incunveniencethlsincident may causeyou, andthankyoufuryourunderstanding
and cocperatlcm.
Sincerely.
Pulte `Hames Las Vegas Division . &#183;
83 45 W. Sunset Road
Las Vegas, NV 89113-2092 &#187;

{FEC. io. EGGS i'2l:3G?lii iiiiiiif it liggilllgll LLP   Eiilt   5,f&#233;
   __   rene Homes Las vepee orvreprr
  &#8212;e&#183;el;l il  P uses vv. Sunset em
  ,_&#187;-a  r&#8216;w2me&#163;.&#183;&#187;&#183;&#183;&#8220; Las Vegas, NV 89i i 3~2u92
Prefix Firstname Lastname
address
city state zip
Dear, Prefix Lastname
At Pulte Homes. we take pride in creating a positive and safe environment for all of our employees. To that
end, we are proactively acting to inform you of a recent incident, and address any potential concerns you may
have. ' P
On Thursday, November T3, 2008, a box containing computer backup tapes was stolen from our Nevada
facility. These backup tapes contained data stored from our computer system. including names, addresses,
.. Social Security numbers, drivers license numbers, and iinaneial account numbers for current and former
employees. At this time. it is not known whether the box was stolen with knowledge of its contents, or the
intent, know-how and ability to extract and exploit the infomation stored in these backup tapes.
Upon discovery of this incident, Pulte promptly notilied law enforcement. and we have been in close contact
and cooperation ever since. To this date, Pulte has received no indication whatsoever that the data has been
used for fraud or identity theft purposes. Nonetheless, as a precautionary measure, we have taken immediate
action to investigate possibly affected individuals, and are notifying you of this incident so that you can
take steps to help protect yourself from the possibility of identity theft. You should consider immediately
. contacting your credit card or tinancial account issuer and close your account. inform them that your account
may have been com promised,. lf you wish to open a new account, ask the account issuer to give you a PIN or
password. This will help control access to the account.
As part of Pulte?. commitment to protecting our employees information, we are providing you with a
complimentary one year membership in Experian's Triple Advantagew Premium credit monitoring product
at no cost to you. Triple Advantage Premium will monitor your credit reports at the three national credit
reporting companies: Experian, Equifarf and T ransUniori&#8216;*and notify you of key changes. Triple Advantage
Premium is a powerful tool that will help you identify potentially fraudulent use of your information. Your
Triple Advantage Premium membership is completely free and will not hurt your credit score.
Your complimentary i2-month Triple Advantagem Premium membership includes:
&#183; &#8226; Triple Advantage Premium monitors your credit reports every day so you don&#8216;t have to;
&#8226; Email alerts when key changes are detected so you can act quickly: .
&#8226; A free three bureau credit report and score; and &#183;
, &#8226; lf you become a victim of fraud or identity theft, Experian; Fraud Resolution Team will assist you
with the recovery process, every step of the way.

  lor ENS &#8364;?:3&#167;?lii &#165;Gl&#163;&#8216;l Sl   ii.?       &#233;fl&#233;
You have until March 31, 2009 to activate this membership. which will then continue for 13 full months. We
encourage you to activate your credit monitoring membership as soon as possible.
The web site to enroll in Triple Arivontage Premium and your individual activation code are both listed below.
To sign up. please visit the web site and enter your individual activation code. Please keep in mind that once
activated, the code cannot be re&#8212;used for another enrollment. The web site will guide you through the process
of enrolling in Triple Advantage Premium.
Triple Advantage Premium Web Site: http:f/partner.eonsumerinl&#8216;o.eom/nvpulte
Your Activation Code: [insert Activation Code]
lf you wish to enroll over the phone for delivery of your membership via US mail, please call 866-252-0121.
Again, your Triple Advantage Premium rnernberoliip is completely free and will not hurt your credit score,
When you receive your credit reports. please review them carefully. Look for accounts you did not open. and
inquiries from creditors that you did not initiate as well as for personal information [eg., home address and
Social Security number) that is not accurate. li you Gnd suspicious activity on your credit reports, contact
your local police department or sheriff&#8216;s ofnce, and iile a report of identity theft. Keep copies of such report
for your records, as you may need to give them to creditors should you have to clear your records. Pulte has
been fully cooperating with ine Las Vegas lxlletropolitan Police Deparimenfs investigation oflzliis incident. The
assigned case number is l.LVO3&#8216;ll1?OD&#8216;l294l and the department can be contacted at ?O2&#183;&#183;B28~3573 sliould
you wish to do so. Even if you do not rind any signs of identity there on your credit reports, it ls recommended
that you check your credit reports every three months for the next year
To further protect yourself, you may consider placing a fraud alert on your credit tile. A fraud alert icio creditors
know to Contact you before opening new accounts. Placing a call to any of the three credit reporting companies
at the numbers below will allow you to automatically place fraud alerts with all three companies
 or oifaf V 1 Experian&#176; A   TransUnion&#8216;
(8 0) 525-8285 (888) 397-3742 (SOO) 680-7289
lf you have any questions, please call a special number we have designated for questions at ES6~38Cl&#8212;932`2.
For more general information on identity theft. you may visit the Federal Trade C2ommission&#8217;s iclentiry theft
website az www.@g;.ggvihep&#163;eriu{m`ic;ggg'1g5l`igl&#167;hejtl. or California Office of Privacy Froteetlows website at
xneimmmmm. &#183;
Pulte will continue to work closely with law enforcement and notify you if additional information becomes
available. Weapologize fertile ineooveniencelhis incident maveause you, and thank you foryour u nderstanding
and cooperation.
Sincerely,
Pulte Homes Les Vegas Division
8345 W. Sunset Road
Las Vegas, NV 89013-2092

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