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SUMMARY

Employee steals credit card numbers of 1500 customers
Records	1,505
Record Types	CCN
Breach Type	Fraud Se
Data Family	Unknown
Source	Inside - Malicious
Organization	Alaska Air Group, Inc
Other Affected/Involved Organizations	None
Lawsuit?	NO/UNKNOWN
Data Recovered?	NO/UNKNOWN
Arrest?	NO/UNKNOWN
Submitted By:	kirniki

records	date	organizations
1,000	2005-06-30	Infinity eSearch, India Call Center
1,000	2006-04-13	Fifth Third Bank
1,000	2008-05-06	International Visa Service
3,448	2008-09-25	AmeriCredit Financial Services, Inc.

Date	Event
None. Add Data	Incident Occurred
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2008-06-11	Incident Discovered By Organization
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2008-08-05	Organization Reports Incident
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2008-08-05	Organization Mails Notifications
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None. Add Data	Records Recovered
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None. Add Data	Lawsuit Filed
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None. Add Data	Arrest Made
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Address: International Blvd, Seattle, WA, USA
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No known costs for this incident.

Ponemon Institute Direct Costs Estimate ¹

$90,300.00

Note that these estimates are based on the Ponemon Institute's 2009 direct costs figures from their 2009 Annual Study: Cost of a Data Breach. We multiply $60.00 by the number of records to obtain this figure. Keep in mind that depending on the breach, the direct costs are not always suffered by the breached organizations. In the case of credit card number breaches, the direct costs can often be suffered by banks and card issuers. Also note that this is only an estimate.

add details to this primary source Description
Maryland breach notification - Alaska Air Group - Horizon Air and sister carrier Alaska Airlines - Former employee steals about 1500 customer credit card details. 1 Maryland residents affected.
Filename	Source	Researcher	Incident IDs
MD_ITU-157400.pdf	Maryland Attorney General	kirniki	1259
Records	File Date	Uploaded	Updated
1	2008-08-05	2008-12-03	23 Sep 11:58
Excerpt
suc. 5. E GG Qi 5mm 7 atasxa statins Leona N0. @51 P. 2 § ; y l A / zéi / / il l i ~l I l i August 5, zoos y l u Ofiice of the Attorney General l 200 St. Paul Place Baltimore, MID 21202 i ‘ Fax: 410...

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Fraud committed by an employee, accessed and misused personal credit card details of some customers
Filename	Source	Researcher	Incident IDs
20080805-Alaska_Airlines.pdf	Maine Attorney General	d2d	1259
Records	File Date	Uploaded	Updated
0	2008-08-05	2009-01-12	16 Jan 20:55
Excerpt
IIIIIIIIIIIIIIIIIIIIIIIIIII QUG * 5_ gggg 9 = SBIYIM PILIZISKQ QIRI. INK LEGQI. NEO @52] P ‘ 1 7€ Mail Code: SEAZL /7 193DD International Blvd. Seattle, WA 98138 _ Data: August 5, 2008 _ Number...

add details to this primary source Description
Credit card information of customers stolen by an employee
Filename	Source	Researcher	Incident IDs
VA_08052008_alaska_airlines.pdf	Virginia Attorney General	jkouns	1259
Records	File Date	Uploaded	Updated
4	2008-08-05	2009-02-03	08 Feb 22:17
Excerpt
_·A_ ’ ’ ’’' ’ ’j' y!% »·~ ~—--···- ‘ *' ’ ' .-iitigtist 5, ZUUS g,;;;\—~...:__________ i ,·‘ E te is""`———~—~ vi _ s _ _ ti: if I] M E Ottite ofthe Attoiney (jeiieial jg-it/V " ~ ;· 90...

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Credit card information of customers misused by employee
Filename	Source	Researcher	Incident IDs
NH_AlaskaAirlines.pdf	New Hampshire Consumer Protection & Antitrust Bureau	kirniki	1259
Records	File Date	Uploaded	Updated
Not yet entered	2008-08-05	2008-12-04	23 Sep 15:42
Excerpt
.... . V t V_ VA . _ _ _ . W ¤,¤,,,,,,,,,,¤,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,..,,,,,,,,,,, ,_,,,,.,i August 5, 2008 New Hampshire Attorney General V Ms. Kelly A. Ayotte, Esq. 33 Capitol Street Co...

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Employee steals credit card numbers of 1505 customers, including 6 New York residents
Filename	Source	Researcher	Incident IDs
AlaskanAirlinesHorizonAir-TRANS.pdf	New York State Consumer Protection Board	cwalsh	1259
Records	File Date	Uploaded	Updated
6	2008-08-05	2009-05-08	10 May 21:35
Excerpt
s—s1.:~.·; . :·. ::.e;sw:z· ,aw= ¤;\:2M1‘€ t·~L!··¥:>%\i··€ H LKL.1 Ht. !..L.:¤HL. NO, B58 P. 1 “ 4A·.4— ·j`g§L? ·``· l J" ....· {TSE? ,»~ ·· ·‘·‘ i§;I.IS °`‘` _4;:¢=; ··j_;;1;1: —ii:‘:‘‘’...

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Hawaii Data Breach Notification : Employee used customer supplied credit card information and transferred funds to their personal account.
Filename	Source	Researcher	Incident IDs
08_5_2008_Alaska_Airlines.pdf	Hawaii Office of Consumer Protection	d2d	1259
Records	File Date	Uploaded	Updated
3	2008-08-05	2009-03-17	05 Jun 09:47
Excerpt
l 4 I ‘) wx ————————————-`P 7/ i€¢7‘/‘ ’ ;·............. August 5, 2008 .5; QU $1 ¤e· ii" i ‘·`_ has $#3 Office of Consumer Protection p -: jj 3., Lciopapa A. Kamehameha Building .. ‘·,." U ii 23...

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North Carolina Data Breach Notification : Employee diverted credit card payment information to their own personal account.
Filename	Source	Researcher	Incident IDs
20080805_alaska_airlines.pdf	North Carolina Department of Justice, Consumer Protection Division	d2d	1259
Records	File Date	Uploaded	Updated
1505	2008-08-05	2009-06-13	14 Jun 18:20
Excerpt
· cue. 5. eeoe ec oeem mtmsxo omttma Lace; N0- @61 P- 2 North Carolina Security Breach Reporting Form _ A Pursuant to the Identity Th cft Protection Act of 2005 ` PLEASE SUBMl'I` FOIQM T0: Name of Bu...

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New Hampshire Data Breach Notification : Alaska Airlines - Employee used credit card information from customers to obtain financial benefit
Filename	Source	Researcher	Incident IDs
alaska_airlines.pdf	New Hampshire Consumer Protection & Antitrust Bureau	kirniki	1259
Records	File Date	Uploaded	Updated
0	2008-08-05	2009-08-15	02 Nov 20:40
Excerpt
.... . V t V_ VA . _ _ _ . W ¤,¤,,,,,,,,,,¤,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,..,,,,,,,,,,, ,_,,,,.,i August 5, 2008 New Hampshire Attorney General V Ms. Kelly A. Ayotte, Esq. 33 Capitol Street Co...