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SUMMARY

24.6 million customer dates of birth, email addresses and phone numbers, including 12,700 non-U.S. credit or debit card numbers and expiration dates and about 10,700 direct debit records including bank account numbers accessed by hacker
Records 24,600,000
Record Types CCN NAA EMA MISC ACC DOB
Breach Type Hack
Data Family Electronic
Source Outside
Organization Sony Online Entertainment
Other Affected/Involved Organizations Sony Corporation
Lawsuit? NO/UNKNOWN
Data Recovered? NO/UNKNOWN
Arrest? NO/UNKNOWN
Submitted By: Dissent

TIMELINE

DateEvent
2011-04-16 Incident Occurred
2011-05-01 Incident Discovered By Organization
2011-05-02 Organization Reports Incident
2011-04-28 Organization Mails Notifications
None. Add Data Records Recovered
None. Add Data Lawsuit Filed
None. Add Data Arrest Made

SIMILAR INCIDENTS

recordsdateorganizations
40,000,000 2005-06-19 CardSystems, Visa, MasterCard, American Express
35,000,000 2011-07-28 SK Communications, Nate, Cyworld
13,200,000 2011-11-25 Nexon Korea Corp
20,000,000 2011-12-22 7k7k

MAP OF INCIDENT LOCATION

Address: United States
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REFERENCES

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ATTACHMENTS

COSTS SUMMARY

Known Actual Costs

No known costs for this incident.

Estimated Costs

Ponemon Institute Direct Costs Estimate 1 $1,476,000,000.00
  1. Note that these estimates are based on the Ponemon Institute's 2009 direct costs figures from their 2009 Annual Study: Cost of a Data Breach. We multiply $60.00 by the number of records to obtain this figure. Keep in mind that depending on the breach, the direct costs are not always suffered by the breached organizations. In the case of credit card number breaches, the direct costs can often be suffered by banks and card issuers. Also note that this is only an estimate.

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