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SUMMARY

Hacked website exposes 5900 customers names, addresses, email addresses and bank account details
Records	5,900
Record Types	NAA EMA FIN
Breach Type	Hack
Data Family	Electronic
Source	Outside
Organization	Shell Oil
Other Affected/Involved Organizations	None
Lawsuit?	NO/UNKNOWN
Data Recovered?	NO/UNKNOWN
Arrest?	NO/UNKNOWN
Submitted By:	kirniki

Date	Event
None. Add Data	Incident Occurred
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2009-02-17	Incident Discovered By Organization
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2009-03-17	Organization Reports Incident
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None. Add Data	Organization Mails Notifications
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None. Add Data	Records Recovered
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None. Add Data	Lawsuit Filed
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None. Add Data	Arrest Made
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records	date	organizations
15,700	2000-11-14	Western Union
15,000	2005-04-12	Eastern National, National Park Service
3,800	2005-12-19	Guidance Software
14,277	2006-04-28	U.S. Department of Defense, Tricare Management Activity

Address: New Zealand
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No known costs for this incident.

Ponemon Institute Direct Costs Estimate ¹

$354,000.00

Note that these estimates are based on the Ponemon Institute's 2009 direct costs figures from their 2009 Annual Study: Cost of a Data Breach. We multiply $60.00 by the number of records to obtain this figure. Keep in mind that depending on the breach, the direct costs are not always suffered by the breached organizations. In the case of credit card number breaches, the direct costs can often be suffered by banks and card issuers. Also note that this is only an estimate.