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SUMMARY

Third party sales agent stored customer information, include credit card numbers, bank account numbers, names, addresses, in Google Notebook
Records	Unknown
Record Types	CCN NAA FIN
Breach Type	Web
Source	Inside - Accidental
Organization	Vonage
Other Organizations	None
Lawsuit?	NO/UNKNOWN
Data Recovered?	NO/UNKNOWN
Arrest?	NO/UNKNOWN
Submitted By:	d2d

STOCK PRICE

Chart?chxt=x,y&chxl=0:|dec-9|dec-30|jan-21|&chxr=1,0

SIMILAR INCIDENTS

records	date	organizations
0	2008-10-23	Abbey National
0	2008-11-18	Randall Martin Homes
0	2006-01-09	Grand Hotel De Vere Group

TIMELINE

Date	Event
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None. Add Data	Incident Discovered By Organization
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2008-12-23	Organization Reports Incident
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2008-12-24	Organization Mails Notifications
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None. Add Data	Records Recovered
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None. Add Data	Lawsuit Filed
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None. Add Data	Arrest Made
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MAP OF INCIDENT LOCATION

Address: United States
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REFERENCES

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ATTACHMENTS

PRIMARY SOURCES

Primary Source ID: 896

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Vonage third-party telemarketing firm employee stored customer information on Google Notebook. This breach included at least two customers. The data stored on Google Notebook included: name, SSN, credit card and CCV data or bank account and bank routing numbers.
Filename	Source	Researcher	Incident IDs
vonage.pdf	New Hampshire Consumer Protection & Antitrust Bureau	d2d	1320
Records	File Date	Uploaded	Updated
2	2008-12-23	2009-01-01	05 Jan 23:13
Excerpt
. O I'] 6 M December 23, 2008 Kelly A. Ayotte, Attomey General Attn: Data Secru·ity Breach Notification Office of the Attomey General 33 Capitol Street Concord, NH 03301 Fax: (603) 223-6202 Re: S...

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Primary Source ID: 982

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Aunthorised access and storage of personal information including name, address, credit card and bank account details were stored on google notebook. 2 Maine residents affected.
Filename	Source	Researcher	Incident IDs
20081223-Vonage.pdf	Maine Attorney General	d2d	1320
Records	File Date	Uploaded	Updated
2	2008-12-23	2009-01-12	16 Jan 21:00
Excerpt
/ / — 0 I tm ·E_`¤ i E &EEE% December 23, 2003 G Steven Rowe Attomey General Attn; Data Security Breach Notification D " 6 State T-louse Station Augusta, ME 04333 Fax: (207) 624-7730 Re...

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Primary Source ID: 1238

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Vonage breach notification to Maryland
Filename	Source	Researcher	Incident IDs
ITU-164559.pdf	Maryland Attorney General	kirniki	1320
Records	File Date	Uploaded	Updated
2	2008-12-23	2009-01-31	01 Feb 22:05
Excerpt
~ ` G _ ,. ' Y December 23, 2008 i Office of the.Attorney General Douglas F. Gansler l i . Attn: Security Breach.Notiticati.on l r ‘ 200 St. Paul Place _ l Baltimore, MD 21202 I Email: ldtheft@...

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Primary Source ID: 1308

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Personal information of customers accessed and stored by unauthorised third party sales agent
Filename	Source	Researcher	Incident IDs
VA_12232008_vonage.pdf	Virginia Attorney General	jkouns	1320
Records	File Date	Uploaded	Updated
2	2008-12-23	2009-02-03	14 Feb 19:50
Excerpt
l l December 23, 2008 Bob lx/lcDonnell Attorney General _ Attn: Data Security Breach Notification Ottice ot`the Attorney General 900 East Main Street Richmond, V/\ 232]*) _ -- r. "- - r Re: Security...

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COMMENTS

Incidents:

Data Types:

Sectors:

Sources:

Breach Types:

Disposal Computer | Disposal Document | Disposal Tape | Disposal Drive
Email | Fraud Se | Hack | Lost Computer
Lost Document | Lost Drive | Lost Laptop | Lost Media
Lost Tape | Missing Laptop | Snail Mail | Stolen Computer
Stolen Document | Stolen Drive | Stolen Laptop | Stolen Media
Stolen Tape | Unknown | Virus | Web

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