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RBS WorldPay, a subsidiary of Citizens Financial Group Inc. said law enforcement agencies are investigating a Nov. 10 breach of the company’s cyber security. The breach affects holders of pre-paid payroll cards and so called “open-loop” gift cards, which are gift cards that are endorsed by credit card companies like Visa and Mastercard. The personal information associated with pre-paid payroll cards could have been accessed. Payroll cards are similar to a debit card. Instead of cutting a check or direct deposit, companies load wages onto a reusable payment card that works like credit or debit cards. About 7 million payroll cards were in service in the United States in 2006, according to RBS WorldPay. The breach affected the personal information of 1.5 million cardholders. Up to 1.1 million Social Security numbers could have been accessed, according to the company. "Privacy is important to RBS WorldPay and we regret any inconvenience this may cause affected individuals,” Ben Barone, president and CEO of RBS WorldPay said in a prepared release. “We have taken important, immediate steps to mitigate risk and none of the affected cardholders will be responsible for unauthorized activity on their account resulting from this situation. “We are working closely with leading computer security firms to further safeguard our system, and with law enforcement agencies, which we hope will result in the criminals being brought to justice," he said. Affected customers are being notified the company said and information is posted on its site, www.rbsworldpay.us. The personal identification numbers (PIN) for all cards requiring a PIN have or will be reset, the company said. About 100 cards have been subject to fraud thus far, the company said. About 50 million gift cards are sold in the United States each year, according to RBS WorldPay, which is one of about 10 providers. Nearly $1.2 billion in gift cards are issued each year. Customers will not be accountable for unauthorized charges, RBS WorldPay said. The company said it will offer customers whose Social Security numbers have been compromised a free one-year membership in for credit monitoring service. Gift cards purchased by customers will retain their value and the company said customers may continue to use the cards. Affected gift cards that have not been purchased are to be deactivated, the company said. * Print * Email * Reader Comments Need Assistance? 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