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2009 Communications Developer Conference 4G Wireless Evolution Conference Digium Asterisk World Conference Webinars Live Web Events Future Events [down_arrow_bullet.gif] ABOUT TMC [up_arrow_bullet.gif] ABOUT TMC Technology Marketing Corporation Contact Us Company Directory Corporate News PR Resources Management Direction Employment Media Kit TMCnet Services [down_arrow_bullet.gif] COMMUNITIES [up_arrow_bullet.gif] COMMUNITIES Asterisk Business VoIP CaaS Call Center Software Contact Center Solutions Election 2008 Technology Impact Fixed Mobile Convergence Forwarding International Numbers HD Voice IP Communications IP PBX IPTV IVR Mobile UC Mobile VoIP Next Generation Communications Open Source PBX Outbound Call Center SIP Trunking Small Business VoIP Telecom Expense Management Solutions VoIP Phone Systems VoIP Services WiMAX TMCnet CHANNELS 3G, VoIP & IPTV Performance Management All-in-one IPPBX Appliance Deployment ATCA Auto Dialer Bandwidth Management BPA (3rd Party Remote Call Monitoring) Broadband Telephony Business VoIP Call Center Call Center Certification Call Center Furniture Call Center Hiring Call Center On Demand Call Center Scheduling Call Center Software Call Center Solutions Call Center Training Call Monitoring Carrier Ethernet Conference Call Conference Phones Contact Center Software CRM Software CRM Solutions Device Provisioning DID/DDI e911 Email Server Ethernet Extender Fax Fax Over IP HD Conference HD Video Conferencing Headsets Hosted Contact Center Hosted PBX IP Phone System IVR Managed Services Mobile Management Mobile Unified Communications Mobile Video NAT Traversal Open Source CRM PC to Phone Performance Management Phone Systems Predictive Dialer Pre-employment Screening Selecting VoIP Solutions SIP SIP / IP Fax SIP Trunking Softswitch Speech Recognition and Text to Speech Telecom Expense Management Telemarketing Software Triple Play Unified Communications Virtual Call Center Virtual Numbers Virtual PBX Voice Broadcast Voice and Video IP Communication Voice Peering Voicemail Replacement VoIP Contact Center VoIP Developer VoIP Monitoring VoIP Robustness Testing VoIP Test Solutions Web Conferencing Webcasting Wholesale VoIP Wireless Expense Management Wireless Management Workforce Management Workforce Management Software Workforce Optimization E-mail this page to a friend Print this page Bookmark this page RSS-XML alerts [digg_this_icon.gif] Facebook TMCnews [December 23, 2008] RBS WorldPay Announces Compromise of Data Security and Outlines Steps to Mitigate Risk ATLANTA, Dec 23, 2008 /PRNewswire via COMTEX/ -- RBS WorldPay (formerly RBS Lynk), the U.S. payment processing arm of The Royal Bank of Scotland Group, today announced that its computer system had been improperly accessed by an unauthorized party. RBS WorldPay has urgently taken a number of important steps to mitigate risk in response to this situation. The issue, which affected pre-paid cardholders and other individuals, was identified on November 10 and law enforcement agencies and federal regulators were notified by RBS WorldPay shortly thereafter. RBS WorldPay's internal security professionals and outside experts are working with federal and state law enforcement authorities in an investigation of this event. Workforce Management: At the Heart of the Contact Center Learn more, download free white paper. The Modern Contact Center and Workforce Management�s Vital Role Learn more, download free white paper. Realizing the Full Promise of Workforce Management Technology: Avoiding Mistakes That Short-Change Your Investment Learn more, download free white paper. Convergence in Telecommunication Learn more, download free white paper. Convergence in Telecommunication Learn more, download free white paper. SIP Conferencing/Collaboration Learn more, download free white paper. The affected pre-paid cards include payroll cards and open-loop gift cards. Personal information associated with certain payroll cards may have been improperly accessed. PINs for all PIN-enabled cards have been or are being reset. Affected individuals are being notified and information has been posted on the RBS WorldPay Web site, www.rbsworldpay.us. The fraud that has been identified to-date is associated with RBS WorldPay's computer system supporting its U.S. pre-paid and open-loop gift card issuing business. Actual fraud has been committed on approximately 100 cards. Cardholders will not be responsible for unauthorized activity associated with this event. Certain personal information of approximately 1.5 million cardholders and other individuals may have been affected and, of this group, Social Security numbers of 1.1 million people may have been accessed. RBS WorldPay is offering impacted individuals whose Social Security numbers may have been affected a complimentary one-year membership in a national subscription credit monitoring service that provides access to individuals' consumer credit reports and daily monitoring of their credit files from all three national consumer reporting agencies. [advert.jpg] Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO East, February 2-4, 2009. Miami, Florida. [advert.jpg] Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO East, February 2-4, 2009. Miami, Florida. [advert.jpg] Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO East, February 2-4, 2009. Miami, Florida. [advert.jpg] Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO East, February 2-4, 2009. Miami, Florida. [advert.jpg] Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO East, February 2-4, 2009. Miami, Florida. [advert.jpg] Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO East, February 2-4, 2009. Miami, Florida. Gift cards that have already been purchased retain their value and can be used wherever they are accepted by merchants. Those gift cards that had not been purchased have been deactivated and are being removed for destruction from stores as an additional precaution. Ben Barone, president and CEO of RBS WorldPay, said, "Privacy is important to RBS WorldPay and we regret any inconvenience this may cause affected individuals. We have taken important, immediate steps to mitigate risk and none of the affected cardholders will be responsible for unauthorized activity on their account resulting from this situation. We are working closely with leading computer security firms to further safeguard our system, and with law enforcement agencies, which we hope will result in the criminals being brought to justice." Important Information for Affected Individuals Cardholders who suspect fraudulent activity as a result of this situation can call the phone number located on the back of their card to make a claim. RBS WorldPay has developed detailed information about this situation. This information is available on the RBS WorldPay Web site at www.rbsworldpay.us, including details about steps individuals can take to protect themselves. About RBS WorldPay RBS WorldPay is a leading single-source provider of electronic payment processing services including debit, electronic benefits transfer (EBT), checks, gift cards, e-commerce, customer loyalty cards, fleet cards, prepaid cards, credit cards and ATM processing and cash management services. The U.S. payment processing division of The Royal Bank of Scotland Group plc, RBS WorldPay, based in Atlanta, is a non-bank subsidiary of Citizens Financial Group, Inc. For more information, please visit www.rbsworldpay.us. Media Inquiries: RBS WorldPay 866-278-5965 www.rbsworldpay.us SOURCE RBS WorldPay http://www.rbsworldpay.us/ [ Back To TMCnet.com's Homepage ] _________________________________________________________________ Discussions: _________________________________________________________________ Be the first to post a comment on this page! 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