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   confirms data breach

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Louisiana Blue Cross confirms data breach

   Posted On: Sept. 30, 2008 11:31 AM CST
   Kristin Gunderson Hunt

   BATON ROUGE, La.—Blue Cross & Blue Shield of Louisiana compromised the
   personal data of about 1,700 brokers via an e-mail last week, exposing
   information such as Social Security numbers, phone numbers and addresses,
   according to a Blue Cross spokesman.

   The  breach  occurred Sept. 25 when a document containing the data was
   accidentally  attached  to  a general e-mail being sent out to brokers
   notifying them of a software upgrade. The brokers who received the e-mail
   were the same people whose information was exposed. The spokesman said no
   customer data was involved.

   Blue Cross recalled the e-mail within moments of sending it, the spokesman
   said, but the e-mail still made its way to the brokers. The insurer notified
   them  of  the  error,  apologized  and requested recipients delete the
   information and confirm with Blue Cross they had done so.

   The company is offering free credit monitoring to the affected brokers for
   12 months and has taken steps with its technology systems to assure such an
   error does not occur again, the spokesman said.
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